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Technology Trends

How to Improve Business? Fix Time First

Concrete Supply Co. uses mobile technology to streamline operations, enhance customer interaction and strengthen its bottom line

By Victoria K. Sicaras

Delivering a perishable product to jobsites whose schedules can change with the weather, among other things, involves challenges that are often beyond a concrete producer’s control. As a result, the effort to meet performance goals is a continuous balancing act. It requires the flexibility to handle a multitude of curveballs including unforeseen jobsite conditions, customer behavior and equipment issues.

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Drivers: Start your engines, improve EBITDA with three right turns

Ready mix production is a tough, real-time business. A couple dozen significant things can go wrong on any day, at any time, and in any order. No wonder we are just about the hardest working industry per EBITDA point (earnings before interest, taxes, depreciation and amortization) in North America.

Read more: Drivers: Start your engines, improve EBITDA with three right turns

The Future of Dispatch

Data is becoming the most important ingredient in concrete. The more information concrete dispatchers have at their fingertips—and can share with their customers—the more streamlined, accurate and profitable the process becomes.

Read more: The Future of Dispatch