The Power of Choice

How leading producers are influencing the fate of the technology they use. By Victoria K. Sicaras With so many technology options available these days, end users expect a lot from their software providers. This is especially true in the concrete industry, a niche market that requires specialized solutions and on-demand user support. Yet even in an increasingly digital world, many…

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How to Improve Business? Fix Time First

BCMI iii

Concrete Supply Co. uses mobile technology to streamline operations, enhance customer interaction and strengthen its bottom line

By Victoria K. Sicaras

Delivering a perishable product to jobsites whose schedules can change with the weather, among other things, involves challenges that are often beyond a concrete producer’s control. As a result, the effort to meet performance goals is a continuous balancing act. It requires the flexibility to handle a multitude of curveballs including unforeseen jobsite conditions, customer behavior and equipment issues.

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