A new app motivates drivers with performance-based incentives by Craig Yeack
Read MoreBuilding a Better Driver
Category: Technology Trends
Back to the future for precast
Producers embrace technology to strengthen core values of safety and service To understand the implications of technology for concrete pipe and precast producers, let’s start with Michael J. Fox and Jamie Tremain, vice president and general manager of Inland Pipe/Ocean Pipe affiliates of Lehigh Hanson in Canada. Both are from Western Canada, and Tremain started his career in 1985 at…
Read MoreThe Urgency of Real-time Benchmarking
Buying Innovation
Another step to sustainability
Industry perfectly poised to deploy mobile workforce
by Craig Yeack
We’ve all seen those neon cardboard ads stapled on telephone poles at intersections: “Work from home and make BIG $$$.” This is now a reality for the ready-mix concrete industry, along with countless others. We are actually better suited than most for going mobile. After all, ready mix is not a desk job.
Read MoreEvolution of concrete plants
by Craig Yeack
Ready-mix plants matter. The physical foundation of modern society is absolutely dependent on concrete infrastructure. More important are the resilient folks who work long, hard hours, day after day, to make it happen. Now more than ever, our people and concrete plants are faced with fundamental changes not seen in 70 years.
Read MoreFive reasons CRM matters to your business
by Craig Yeack
What exactly is customer relationship management, or CRM, and why does it matter to a ready-mix producer? Perhaps no other acronym in the software industry has been as intentionally obscured by used-car-turned-software-salesmen. It’s important to know the truth about why you really do need CRM.
Read MoreRanking customers: Use technology to decide who matters most
by Craig Yeack
Congratulations, 500 customers purchased concrete from you in the last 90 days. Here’s the harsh truth: Only 50 really helped your bottom line. The others, depending on sales volume, work type, and work habits, may have actually cost you money. You owe it to your business to focus on the top 50, help a few more become better customers, and minimize your time with the rest. Here’s how.
Read MoreExtract & act: Identify and realize opportunities for improvement
by Craig Yeack
Ready-mix concrete production is not for the fainthearted. We are at the crossroads of design, engineering, material suppliers, traffic, weather, equipment failures and a host of other hard-to-control realities. Frankly it’s amazing we manage as well as we do. But it’s always possible to get better.
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