The Zim-Mixer Interactive Parts System—the first of its kind in the volumetric industry—is an online information database where owners and operators can access their manuals, order parts, print calibration data or view other pertinent material. This advanced tool is provided at no cost to Zim-Mixer owners and the system is capable of supporting mixers dating back to 2004. The ZIPS database provides easy, immediate and accurate information, available through internet access.
Jerry Stoner, president at Zimmerman Industries, states that “customer service is our top priority and ZIPS allows both domestic and international customers instant access to their manuals, schematics and part orders, no matter what time zone they are in.” Developing and testing ZIPS has been a long and thorough process, he adds, augmented by dealers and pilot users like Mexico’s Construmac, which reports ease of system use and a reduction in customer quotation times. — Zimmerman Industries, Inc., 888/577-6499, 717/733-6166 ; www.zimmermanindustries.com